Telecom companies provide Online Live Chat service for its customers Nation wide to assure customer satisfaction. This is helpful especially with some telecom companies where calling their customer care is charged.
With the increased usage of mobile internet, online chat customer care will be handy. Gone are the days when reaching the customer care was a hectic(at least with some of the Telecom companies).
Below are some of the mobile services provider having customer care via Online Chat services:
Aircel customer care online Live web Chat – http://chat.aircel.com/aircelwebchat/
Tata Docomo customer care online Live web Chat – http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html
Reliance customer care Live web Chat – http://myservices.relianceada.com/ImplLoadInstantLiveChatAction.do
Vodafone online customer care online Live web Chat – http://c21web1.saas.talismaonline.com/chatc21/chat1.html
MBlaze customer care online Live web Chat – http://chat.mtsindia.in/MTSINDIAChat/MTSINDIA-Chat.htm – No Service for MTS
No known chat services are provided by Airtel, BSNL, Idea, Videocon, and Virgin,
I’ve been a user of Aircel and Tata Docomo Online chat services and they have been better than toll free/paid Customer Care.
Are you fed up struggling with the automatic machine voice? try these instead! Post your experience below.